Excellent communication skills. We were kept informed of everything that was going to happen before it actually happened. They were very neat and cleaned up everything as they went. The fact that they also did my sink and backsplash was great. There was minimal disruption to our family and the experience was very easy. They brought all the samples to us in our kitchen and we chose a style I might not have chosen otherwise. We will definitely recommend Best Kitchen Refinish Ltd to our friends and family.